Contact SalesStart Free

Use Sanka AI from Slack

Connect Slack to Sanka AI, choose the Slack entry points that should reach your workspace, and test the first message.

Last updated: June 27, 2026

Sanka AI for Slack lets your team mention Sanka, send DMs, use the /sanka command, and use message shortcuts to ask Sanka AI to inspect records or run approved workflows.

Preparation

  • Access to the target Sanka workspace
  • Permission to manage integrations in Sanka
  • Permission to install apps in the Slack workspace
  • Matching email addresses between Slack users and Sanka users
  • Available Sanka Credit for AI usage
If your Slack workspace requires app approval, ask a Slack admin to approve Sanka before you start.

Connect Slack

  1. Sign in to Sanka and open the target workspace.
  2. Open Workspace → Integrations.
  3. Click the button to create a new integration.
  4. Find Slack and click Connect.
  5. In Slack, confirm the workspace and review the requested permissions.
  6. Click Allow.
  7. Return to Sanka. Slack appears in the integrations list after the connection completes.
If you use multiple Sanka workspaces, connect Slack from each Sanka workspace that should receive Slack requests.

Create Slack routes

After Slack is connected, open the Slack row from Workspace → Integrations and create the routes your team wants to use.
  • Channel mention: choose the Slack channel where @Sanka should respond.
  • DM / group DM default workspace: choose the Sanka workspace used when a Slack DM or group DM does not include a channel route.
  • /sanka command: let users type /sanka from Slack.
  • Message shortcut: let users send an existing Slack message to Sanka AI.
Start with one channel route and one default DM route. Add more routes after the first test works.

Test in Slack

Invite Sanka to the target Slack channel if it is not already present. Then mention Sanka clearly in the channel.
Sample prompt
@Sanka show the 5 most recent invoices in Sanka. Do not update anything.
For DMs, send a direct message to the Sanka app.
Sample prompt
In channel threads, mention @Sanka again when you want Sanka to respond to the latest reply.


Review usage
Slack messages that run Sanka AI use Sanka Credit. Workspace administrators can review Slack-origin usage from Workspace → Plan & Billing.The usage list shows the source, message evidence, token usage, and charge so admins can audit Slack activity.


Troubleshooting
    

  • If Slack OAuth fails, confirm that the Slack app is approved for the workspace.
    • 

  • If Sanka does not respond in a channel, confirm that Sanka was invited to the channel and that a channel route exists in Sanka.
    • 

  • If a user gets an account-mapping error, confirm that the user's Slack email matches an active Sanka user in the workspace.
    • 

  • If the wrong workspace responds in a DM, update the default route for that sender or create a clearer workspace route.
    • 

  • If a message contains attachments, keep the files relevant and small enough for Sanka AI to review.
    • 

PreviousConnect Sanka to CodexNextUse Sanka AI from Microsoft Teams