Solutions Services

Services operations automation for projects subscriptions and billing controls

Run services with governed billing and close workflows from quote to invoice to cash and reporting.

Workflow Engine
Lead Deal Quote Order Invoice Payment Reconciliation Renewal
Synced
All systems
Active
12 workflows
Audit trail
100% logged
One workflow engine. One audit trail. One source of truth.
Trusted by more than 1000 back-office teams

Services operations automation for projects, subscriptions, and billing controls

Services businesses live in the gap between delivery and finance. When quoting, invoicing, renewals, and approvals are fragmented, teams spend time reconciling instead of delivering. Sanka standardizes quote-to-cash for services with governed workflows and audit trails.

Quoting discipline

Standardize line items, discounts, and approvals so quotes convert into clean operational records.

Billing governance

Control invoice creation, exceptions, and revisions with approvals and audit-ready history.

Recurring revenue

Automate renewals, proration, and recurring billing while keeping terms and status consistent.

What to standardize for services

  • Quote and proposal structure (items, pricing rules, discount thresholds)
  • Invoice triggers (milestones, time periods, acceptance steps)
  • Renewal workflows and proration policy for subscriptions
  • Approvals for exceptions (custom terms, write-offs, manual overrides)
Common gap What it causes What to standardize
Ad-hoc quotes Rework at invoicing time Governed line items and approvals
Unclear milestones Disputes and delayed cash Explicit billing triggers and status
Renewal chaos Revenue leakage Renewal workflows and term ownership
Manual exceptions Audit risk Approval trail and controlled revisions
[OK] Quote approved
-> Order created
-> Invoice drafted for milestone
[WAIT] Approval required: custom payment terms
[OK] Approved
-> Invoice issued with audit trail

Control without slowing delivery

Use thresholds and exception rules so finance gets control while delivery stays fast.

Approvals

Review discounts, terms, and write-offs only when risk is high.

Audit-ready changes

Track revisions, who changed what, and when across the full billing lifecycle.

Consistent reporting

Keep revenue and collections reporting consistent across projects and subscriptions.

Get started

  1. Standardize quoting: define items, price rules, and discount approvals.
  2. Define billing triggers: milestones, periods, acceptance, or delivery events.
  3. Automate renewals: clarify term ownership and implement recurring workflows.
  4. Operationalize exceptions: add approvals for custom terms and write-offs.

Helpful docs:

Frequently asked questions

Can we support both project billing and subscriptions?
Yes. Standardize project milestones and one-off invoices while keeping subscription renewals and proration governed by clear rules.
How do we control custom terms and discounts?
Use approval thresholds and exception workflows so only high-risk changes require review, and every decision is auditable.
What should we automate first?
Start with quote-to-invoice handoffs and invoice governance. Then expand to renewals and recurring workflows once terms and ownership are stable.
How do we reduce billing disputes?
Make triggers explicit (milestones and acceptance), keep audit history for revisions, and ensure customer terms are consistent across systems.