HubSpot Subscription Auto Cancel | Sanka

HubSpot Subscription Auto Cancel via order import

Implementation guide for mapping order cancellation date to subscription end_date and setting subscription_status automatically.

HubSpot Subscription Auto Cancel (via order import)

When a cancellation date is updated in HubSpot, this workflow automatically:

imports the cancellation date into an order record

updates associated subscriptions with subscription_status=canceled

updates subscription end_date from the order property

stops billing from the day after the cancellation date

The goal is to remove manual cancellation handling and make billing behavior consistent.

Setup

How It Works

Automated setup for cancellation sync

Configure order import, subscription updates, and billing stop rules in one flow.

Set trigger to order creation/import.
Add action to update associated records.
Set association to Order -> Subscription.
Set properties:
- subscription_status to fixed value canceled
- end_date mapped from order cancellation date.

Example: if cancellation date is 2026-03-31
- Billing is still allowed on 2026-03-31.
- Billing is blocked from 2026-04-01 onward.
If cancellation date is cleared, end_date is cleared and billing schedule can resume.

Results and value

Impact	Detail
Standardized cancellation flow	HubSpot update propagates through order and subscription layers
Billing incident prevention	Next-day stop rule is explicit and consistent
Lower manual workload	Less manual status/date update work
Better auditability	Workflow runs provide clear traceability

Impact

Detail

Standardized cancellation flow

HubSpot update propagates through order and subscription layers

Billing incident prevention

Next-day stop rule is explicit and consistent

Lower manual workload

Less manual status/date update work

Better auditability

Workflow runs provide clear traceability

Start hubspot subscription auto cancel from clean, synced data