Products Accounts Receivable

Accounts receivable that stays accurate from invoice to cash

Make AR predictable with synced invoice status aging views and governed collection workflows.

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HK
Haegwan Kim Finance Ops
Accounts Receivable
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Search invoices or customers...
All
DSO
41d
-4d MoM
Overdue
$482k
-12.4%
Collection Rate
93.4%
+2.1pt
Collection Queue 7 items
Invoice Status Owner Priority
INV-22014 · Castem Co. 13 days overdue / Follow-up 14:00
Unpaid Mina High
INV-21988 · Telnet KK Partially paid / Matching difference
Reconciling Alex Mid
INV-21842 · Ocea Wing Reminder sent / Promise in 48h
Awaiting Riko Tracked
Trusted by teams who can't afford revenue leakage

Accounts receivable that stays accurate from invoice to cash

AR becomes unreliable when invoice status, payment status, and customer communication live in different systems. Sanka keeps AR grounded in synced facts so collections and forecasting reflect reality.

A
Clean aging views

Aging reports are only useful when invoice status and due dates are consistent across systems.

B
Collections with context

Collect based on the full picture: approvals, disputes, partial payments, and promise-to-pay notes.

C
Cash application visibility

See what is unapplied, partially applied, or written off without waiting for month-end close.

Make AR predictable with governed workflows

  • Standardize invoice lifecycle states (draft, approved, sent, overdue, paid)
  • Track disputes and credits as explicit states, not free-text notes
  • Trigger follow-ups based on due date, aging bucket, or customer segment
  • Sync AR status back to CRM so customer-facing teams see the same truth
Workflow signal Example Who needs it
Overdue aging bucket 0-30, 31-60, 61-90 Finance, leadership
Dispute state Under review, approved, rejected Finance, CS
Promise-to-pay Date and amount Collections
Partial payment Amount received vs remaining Finance, RevOps

Reduce write-offs by treating exceptions as first-class

Most write-offs are not a payment problem. They are a process problem: incorrect terms, unclear recipients, missing approvals, or disputes that were never tracked.

  • Enforce approvals for discount and term exceptions upstream
  • Surface invoice exceptions immediately (missing PO, wrong entity, invalid recipient)
  • Log every state change and communication step

Collections that do not depend on tribal knowledge

Make collections repeatable. Keep the logic clear enough that anyone can step in and understand why an invoice is stuck.

D
Standard playbooks

Define follow-up sequences by segment, not by individual preference.

E
Escalation rules

Escalate disputes and exceptions to the right owner with clear thresholds.

F
One audit trail

Track actions, approvals, and changes across CRM, invoicing, and accounting.

Controls that finance can trust

AR is a financial control surface. You need clear ownership and history, not just dashboards.

G
Role-based access

Limit who can edit invoice terms, apply credits, or mark items as paid.

H
Audit log

See when amounts, dates, or statuses changed and who approved it.

I
Exception tracking

Disputes, write-offs, and adjustments are tracked explicitly and reviewed.

Frequently asked questions

Do you support dispute and credit tracking?
Yes. Treat disputes and credits as explicit states so they show up in aging and reporting accurately.
Can sales and CS see AR status in CRM?
That is the goal: sync invoice and payment status so customer-facing teams operate with accurate context.
How do we avoid collection work depending on one person?
Standardize playbooks, escalation rules, and ownership. The system should make the logic visible, not hidden in someone's inbox.