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FERRYAI-LED MIGRATION

Migration to Intercom, made easy.

Bring data into Intercom from any system or file. AI-led migration. Expert-reviewed. A migration plan in hours.

Connectors or files in. A reviewed migration plan out.

WHAT MOVES

What lands in Intercom

  • Tickets & conversations
  • Contacts & organizations
  • Attachments & inline images
  • Knowledge base
  • Tags, fields & forms
  • Agents, SLAs & automations
  • Articles & pages
  • Collections & hierarchy
  • Images & files
  • Authors & permissions
  • Redirects
  • SEO & search metadata

HOW IT RUNS

From inventory to cutover

01Inventory the sourcesObjects, counts, and custom fields scanned from systems or files.
02Map into placeFields mapped into Intercom with type checks and transformation rules.
03Pilot and validateA slice transfers first; counts and values are reconciled.
04Cut overFreeze, delta sync, final diff, and sign-off — on your schedule.

PLATFORM FACTS

Loading data into Intercom

Load paths
  • API-first: contacts and companies, then conversation history
  • Users vs. leads consolidated before the load
Watch out for
  • Conversation threads map imperfectly onto ticket models — define the mapping
  • Rate limits apply to bulk endpoints

Specifics vary by plan and change over time — the free assessment verifies them against your actual setup.

POPULAR ROUTES

Popular sources into Intercom

Moving into Intercom? Start with the free assessment.

FAQ

Frequently asked questions

Which sources are supported?

Major SaaS systems plus CSV, Excel, JSON, and database extracts. Unlisted systems can be scoped in the free assessment.

What about data already in Intercom?

Duplicate detection and merge rules run in the pilot before the full transfer writes anything.

How does this fit the implementation schedule?

Mapping and tests run alongside setup, then a delta sync lands the final data on your go-live date.